Job Description
Job Title Process Engineering Senior Professional
Sector Strategy
Division Risk Management &Compliance
Section Business Excellence &Compliance
Report To Business Excellence &Compliance Senior Manager
Main Job Purpose:
The primary objective of this role is to drive the optimization of business processes to enhance efficiency
and foster continuous improvement initiatives. This role involves leading efforts to streamline operations,
reduce costs and improve overall organizational performance.
Duties & Responsibilities:
1. Lead process improvement projects using Lean, Six Sigma, and Agile methodologies to enhance
operational efficiency.
2. Identify and resolve inefficiencies and bottlenecks in workflows, developing streamlined solutions.
3. Analyze data to track key performance indicators (KPIs) and measure process improvements.
4. Collaborate with cross-functional teams to implement the best practices and standard operating
procedures (SOPs).
5. Maintain compliance with regulatory and quality standards.
6. Develop and maintain process documentation, including process maps, standard operating
procedures, and training materials.
7. Monitor and report on the progress of process improvement initiatives, providing regular updates
to senior management.
8. Benchmark internal processes against industry standards and best practices to identify areas for
improvement.
9. Support the implementation of new technologies and systems that enhance process efficiency and
effectiveness.

Behavioral Competencies:
1. Communication: Clearly conveys information and fosters open dialogue.
2. Collaboration: Works well with others to achieve common objectives.
3. Problem Solving: Identifies, analyzes, and resolves problems effectively.
4. Attention to detail: Ensures accuracy and thoroughness in all tasks.
5. Analytical Skills: The ability to interpret data and make informed decisions.
6. Adaptability: Adjusts to changing circumstances and embraces new challenges.
Technical Competencies:
1. Lean Six Sigma Methodologies: Strong knowledge of Lean Six Sigma (LSS) methodologies, with
Black Belt or Green Belt certification preferred.
2. Process Mapping and Root Cause Analysis: Expertise in process mapping, root cause analysis, and
change management.
3. Data Analysis and Automation Tools: Proficiency in using tools like Power BI, Visio, and process
automation software (RPA, BPM tools).
4. Project Management: Ability to lead cross-functional teams and manage multiple projects
effectively.
5. Regulatory Compliance: Understanding of regulatory requirements and standards relevant to the
industry to ensure compliance.
6. Risk Management: Ability to identify, assess, and mitigate risks associated with process changes
and improvements.
Qualifications:
Education A bachelor’s degree in Engineering, Business Administration, or a related field.
Experience Minimum 5 years of experience in process engineering.
Language Fluency in English (Written& Spoken).





