Job Description
Job Title Cash Payments Senior Specialist
Sector Finance
Division Finance
Section Accounts Payable
Unit Payments
Report To Payments Manager
Main Job Purpose:
The primary objective of this role is to review, process, and register duly approved payment transactions in
the system. The role also includes ensuring the accuracy of accounts used in the registry and subsequently
reconciling related bank records to ensure financial accuracy and support operational reliability.
Duties & Responsibilities:
1. Process approved payments using appropriate methods to ensure timely and accurate
disbursement.
2. Coordinate the delivery of payments to beneficiaries to support operational efficiency and maintain
trust.
3. Prepare and submit weekly summaries of processed payments to support financial tracking and
reporting.
4. Monitor and update actual and book balances of expense bank accounts to ensure alignment and
prevent discrepancies.
5. Reconcile bank records, analyze trends, and resolve discrepancies to maintain financial accuracy.
6. Investigate payment issues, identify root causes, and recommend corrective actions to mitigate
financial risks.
7. Collect payments from customers or clients and support billing processes to ensure revenue
accuracy and customer satisfaction.
8. Validate payment documentation and account details to ensure compliance with internal controls
and financial accuracy.
9. Coordinate with internal departments and external stakeholders to track and resolve payment related issues efficiently.
10. Contribute to developing audit-ready documentation and payment process improvements to
support financial transparency and compliance.
Behavioral Competencies:
1. Communication: Possess excellent verbal and written communication skills for clear and effective
interaction with colleagues and stakeholders.
2. Collaboration: Work effectively as part of a team, fostering a collaborative and supportive
environment.
3. Stakeholder Management: Effectively manage relationships with all stakeholders, ensuring their
needs and expectations are met.
4. Analytical Problem-Solving: Effectively identifies issues, breaks down complex information into
manageable components, and applies logical thinking and creativity to develop practical solutions.
5. Attention to Detail: Demonstrate meticulous attention to detail in all tasks and processes.
6. Getting Things Done: Demonstrates initiative and follow-through to complete tasks efficiently and
effectively. Manages time and resources to meet deadlines and deliver results.
Technical Competencies:
1. Accounting Principles: Applies a solid understanding of accounting standards and principles to
ensure accurate financial recording, reporting, and compliance with regulatory requirements.
2. Payment Collection & Billing Assistance: Experienced in collecting payments from customers or
clients and assisting with billing processes.
3. Ledger & Reconciliation Practices: Familiarity with ledger and reconciliation practices.
4. Reporting & Documentation: Ability to produce comprehensive reports for superiors, prepare and
file necessary paperwork, and perform audits and analyses of deposits and accounts.
5. Business Acumen: Demonstrates understanding and application of knowledge of the business
environment to make informed decisions.
6. Financial Systems Proficiency: Utilizes enterprise financial systems (e.g., ERP or payment
platforms) to process transactions, extract reports, and ensure data accuracy.
Qualifications:
Education A bachelor’sdegree infinance,Accounting,or a related field.
Experience 1-3 years of experience in cash payments or reconciliation.
Certificates
A relevant certification, such as CMA| Certified Accounts Payable Specialist (CAPS), is
preferred.
Language Fluency in English (Written & spoken).
