Business Development Digital Professional

Job Title Business Development Digital Professional
Sector Business Development
Report To Senior Chief Business Development Officer
Main Job Purpose:
The primary objective of this role is to support the development, launch, and growth of digital products and
services by conducting market analysis, contributing to business cases, and coordinating product delivery
activities across the digital product lifecycle. The role translates customer, market, and business insights
into actionable recommendations, supports product planning and implementation activities, and
collaborates with cross-functional stakeholders across multiple countries. Through research, analysis,
business case development, product coordination, and performance monitoring, the role contributes to
digital portfolio growth, improved customer experiences, and successful execution of digital initiatives.
Duties & Responsibilities:
1. Support product strategy activities by identifying market opportunities, conducting competitive
analysis, and supporting product roadmap inputs to support digital growth and profitability.
2. Participate in the idea-to-market product lifecycle, including concept, design, business case,
development, testing, launch, and scaling activities to support successful product introduction and
expansion.
3. Develop business case inputs and perform ROI analyses to support approval of digital initiatives
targeting Consumer and B2B ICT segments.
4. Conduct market and customer research to understand customer needs, preferences, and industry
trends to identify opportunities for product innovation and differentiation.
5. Coordinate vendor engagement, evaluation, and implementation activities.
6. Coordinate with cross-functional teams across multiple countries to support end-to-end delivery of
Telco digital projects in a timely and effective manner.
7. Collaborate with senior advisory team members by contributing analytical and operational inputs to
go-to-market strategies for key digital initiatives.
8. Contribute to digital revenue growth initiatives through execution support and planning activities that
support the company’s digital business performance.
9. Participate in high-level concept and feasibility discussions by supporting architecture and requirement
inputs prior to sharing concepts with IT teams.
10. Coordinate with product, engineering, design, and project teams to support the delivery of digital
products on time and within the agreed scope.
11. Collaborate with internal stakeholders and external partners to ensure alignment across technology,
marketing, sales, operations, finance, vendors, and suppliers during implementation.
12. Support innovation and customer-centric practices within the product development unit by contributing
ideas and insights that enhance digital product outcomes.
13. Prepare structured presentations and performance materials for management to support concept
approval decisions and post-launch analysis of digital initiatives.
14. Support product benchmarking against industry and competitor offerings.
15. Assist in identifying partnership opportunities for digital product expansion.
16. Track product KPIs and prepare trend analyses.
Behavioral Competencies:
1. Communication: Clearly conveys information, insights, and recommendations verbally and in writing to
support collaboration, alignment, and informed decision-making.
2. Collaboration: Works effectively with cross-functional teams and stakeholders, contributing
constructively to shared objectives and coordinated delivery efforts.
3. Analytical & Problem-Solving Skills: Collects and analyzes data to identify issues, evaluate options, and
support practical, evidence-based solutions.
4. Dynamic & Forward Thinking: Demonstrates openness to new ideas and approaches, anticipates
change, and adapts thinking to evolving business, market, and technology needs.
5. Proactivity & Initiative-taking: Actively identifies issues or improvement opportunities and takes
appropriate action within scope, seeking guidance when needed.
6. Results Orientation: Focuses on completing assigned tasks and deliverables with quality and timeliness,
taking ownership of outcomes within defined responsibilities.
Technical Competencies:
1. Digital Product Development: Ability to support the design, development, testing, launch, and
enhancement of digital products and services.
2. Market & Customer Analysis: Ability to analyze market trends, customer needs, competitor
activities, and industry developments to identify opportunities and support product decisions.
3. Business Case Development & Commercial Analysis: Ability to develop business case inputs,
evaluate commercial viability, and perform ROI analysis to support digital initiatives.
4. Product Lifecycle & Go-to-Market Support: Ability to support product planning, launch, adoption,
and performance monitoring activities throughout the product lifecycle
5. Stakeholder & Vendor Coordination: Ability to coordinate with cross-functional teams, vendors, and
partners to support successful delivery of digital initiatives.
6. Digital Business & Technology Awareness: Working knowledge of telecom digital services, digital
platforms, APIs, AI-enabled solutions, and digital ecosystem trends
Qualifications:
Education
A bachelor’s degree in business, Engineering, Computer Science, or a related field is
required. A master’s degree (MBA or equivalent) is preferred.
Experience
• 3–5 years of experience in digital product management or product development roles,
preferably within telecom, digital services, or similar environments.
• Practical experience as a Product Owner, Product Architect, or Technical Expert across
digital payment platforms, API monetization, digital customer lifecycle and journey
management, and digital campaigns using Ad-Tech and Mar-Tech tools is required.
• Experience in management-level presentation development for concept approval and
post-launch analysis.
Certificates Relevant certifications, such as Certified Product Manager (CPM®), are preferred.
Language Fluency in English and basic French is a plus.