SudaService Sales Advisor

Job Title SudaService Sales Advisor
Sector Sudaservice
Department Business Development and Sales
Report To SudaService Director
Main Job Purpose:
The primary objective of this role is to develop and execute comprehensive sales strategies, drive revenue
growth, and manage client relationships within the Sudaservice customer base. This role requires excellent
knowledge and business connections within the Sudanese market and previous involvement in successful
projects.
Duties & Responsibilities:
1. Achieve monthly and annual sales targets, including revenue, segment acquisition, and visit
objectives—by consistently executing planned sales activities and maintaining high productivity
levels.
2. Identify and prospect new customers through targeted outreach and lead generation efforts,
contributing to pipeline growth and improved conversion rates.
3. Execute deal closure strategies and conduct negotiations that ensure timely contract finalization and
smooth onboarding of new clients.
4. Develop and apply creative sales tactics to increase engagement, improve customer satisfaction
scores, and support short-term revenue goals.
5. Follow-up online and otherwise on a bi weekly basis on all open tenders related to Sudaservice
portfolio in Sudan.
6. Maintain up-to-date knowledge of product features and benefits to accurately respond to client
inquiries and support efficient solution matching.
7. Deliver clear and engaging product presentations that facilitate client understanding and accelerate
decision-making during sales meetings.
8. Prepare detailed financial and technical proposals tailored to client specifications, ensuring accuracy
and compliance with internal standards.
9. Update and manage product portfolios regularly to reflect current offerings and support operational
readiness for client presentations.
10. Build and maintain strong working relationships with key accounts through consistent follow-ups,
issue resolution, and service coordination.
11. Respond promptly to client requests, calls, and emails to ensure timely issue handling and maintain
high service responsiveness.
12. Conduct scheduled client meetings to gather feedback, address concerns, and reinforce service
value, contributing to retention and satisfaction.
13. Provide reliable customer service throughout the sales cycle, ensuring smooth transitions between
sales stages and minimizing service disruptions.
14. Coordinate service installations and oversee pre-sales and post-sales activities to ensure timely
delivery and operational efficiency.
15. Collaborate with back-office teams to arrange service activations, resolve technical issues, and
ensure accurate documentation and workflow completion.
16. Execute upselling and cross-selling opportunities during client interactions to increase average
revenue per account and optimize service utilization.
17. Utilize company platforms and CRM tools to log activities, track progress, and maintain accurate
records for reporting and follow-up.
18. Ensure adherence to Sudaservice policies and procedures in all sales transactions to maintain
compliance and operational consistency.
19. Maintain professional and effective communication with clients and internal teams to support
coordination and reduce miscommunication.
20. Work collaboratively with team members and cross-functional departments to resolve operational
challenges and deliver integrated client solutions.
21. Provide regular reporting on sales activities, pipeline status, and client feedback to support
operational reviews and performance tracking.
Behavioral Competencies:
1. Communication: Conveys information clearly, confidently, and professionally across various
channels.
2. Collaboration: Works constructively with colleagues across departments, contributing to shared
goals and fostering a positive, cooperative work environment.
3. Complex Problem Solving: Identifies root causes of challenges, analyzes multiple variables, and
develops practical, data-driven solutions.
4. Creativity: Generates and applies creative ideas to improve processes, services, and customer
experiences. Embraces change and contributes to a culture of continuous improvement and forward
thinking.
5. Proactivity & Initiative Taking: Takes ownership of tasks and anticipates needs without waiting for
direction. Acts decisively to address challenges and seize opportunities that drive business success.
6. Results Orientation: Maintains focus on achieving measurable outcomes. Sets ambitious goals and
persistently drives performance to exceed expectations.
Technical Competencies:
1. Product Expertise: Demonstrates in-depth technical knowledge of LAN solutions, cybersecurity,
cloud services, solar technologies, and SaaS offerings. This expertise applies to tailoring solutions
that meet client-specific needs.
2. CRM & Sales Technology Proficiency: Utilizes advanced features of the CRM system to manage
client interactions, track sales pipelines, and generate performance reports that inform strategic
decisions.
3. Sales Methodology & Process Management: Applies structured sales methodologies to guide client
engagements, improve conversion rates, and ensure consistency across the sales cycle.
4. Presentation & Proposal Development: Creates and delivers compelling product demonstrations
and customized proposals that address client pain points and highlight value propositions,
contributing to higher deal closure rates.
5. Negotiation & Contract Structuring: Leads complex negotiations with clients, structuring pricing and
contract terms that balance profitability with customer satisfaction and long-term partnership
potential.
6. Data Analysis & Reporting: Interprets sales data and market trends to identify opportunities, assess
performance, and support data-driven decision-making. Uses tools like Excel, Tableau, or Power BI
for reporting and visualization.
Qualifications:
Education
A bachelor’s degree in Business Administration, Marketing, Telecommunications, or a
related field is required (MBA is a plus).
Experience
• 10 years of experience in B2B sales, account management, or business development,
preferably within the technology or telecommunications sector.
• Proven track record of meeting or exceeding sales targets and managing client
relationships across diverse industries.
Certificates
Professional certifications in sales or account management (e.g., Certified Sales
Professional (CSP) | CRM platform certifications are advantageous.
Language Fluency in the English language (Written &Spoken).