Customer care centres locations
| Khartoum | Adress | Working Hours |
| Kalakla | Kalakla Lafa north of Musa complex | From Saturday to Thursday (8 am - 10:30 pm) |
| Alshagra | Alshagra, east of the intersection of Alzakheera | From Sunday to Thursday (8 am - 4:30 pm) |
| Alsahafa | Alsahafa - 26 square building north of Zakat | From Sunday to Thursday (8 am - 4:30 pm) |
| Afra Mall | Afra Mall | From Saturday to Friday (9:30 am - 11 pm) |
| Airport | Arrival hall | From Saturday to Friday (24-hours) |
| Riyadh - St. Aomak | U Aomak - Butcher station | From Saturday to Thursday (8 am - 10:30 pm) |
| Burri | Qardn City east of Rabat University | From Sunday to Thursday (8 am - 4:30 pm) |
Khartoum - St. Elsaid Abdel-Rahman | In front of Alzaytouna Hospital | From Saturday to Thursday (8 am - 10:30 pm) |
| Sudatel Tower | St. Sinkat - East of Presidency of the traffic police | From Sunday to Thursday (8 am - 4:30 pm) |
| Dar Elhatif | West of Ministry of Interior | From Sunday to Thursday (8 am - 4:30 pm) |
| Insurances Islamic Building | Building Insurances - near Jackson Station | From Saturday to Thursday (8 am - 10:30 pm) |
| Alazhari | Intersection of Obeid Khatim with Alsalama | From Saturday to Thursday (8 am - 10:30 pm) |
| Khartoum | Khartoum 2 North Ozone Park | From Sunday to Thursday (8 am - 4:30 pm) |
| Omdurman | Adress | Working Hours |
| Almawrada | Almawrada Street - in front of the Sudanese French Bank | From Saturday to Thursday (8 am - 4:30 pm) |
| Almuhandseen | South of Hamad Elneel tombs | From Saturday to Thursday (8 am - 4:30 pm) |
| Libya Market | Libya Market - West of Omdurman National Bank | From Saturday to Thursday (8 am - 4:30 pm) |
| Almahdia | Elthawra Sq. No.10 "Sudatel Exchange" | From Saturday to Thursday (8 am - 4:30 pm) |
| Algamair | Algamair, East of University of Khartoum Faculty of Education | From Saturday to Thursday (8 am - 4:30 pm) |
| Bahri | Adress | Working Hours |
| Coco Area | Coco area- St. Haj yoseph | From Saturday to Thursday (8 am - 10:30 pm) |
| Sana Mall | inside of alnoor Islamic complex | From Saturday to Friday (8 am - 10:30 pm) |
| Bari Center | Talab Building in front of Bahrri Sweet | From Saturday to Thursday (8 am - 10:30 pm) |
| Shambat Center | Shambat St. Almaona | From Sunday to Thursday (8 am - 4:30 pm) |
| Northern State | Adress | Working Hours |
| Wadi-Halfa | Wadi-Halfa vicinity of TV | Saturday to Thursday (8 am - 5 pm) |
| Dongola | Dongola - vicinity of TV | Saturday to Thursday (8 am - 5 pm) |
| Karima | West of Sudanese Islamic Bank | Saturday to Thursday (8 am - 5 pm) |
| Kassala State | Adress | Working Hours |
| Kassala | Sudatel buildings - market | Saturday to Thursday (8 am - 5 pm) |
| Halfa Elgadida | Sudatel buildings - near TV | Saturday to Thursday (8 am - 5 pm) |
| Gedaref State | Adress | Working Hours |
| Gadaref | Sudatel buildings - market | Saturday to Thursday (8 am - 5 pm) |
| Gezira State | Adress | Working Hours |
| Madani - Awaha Area | Big Market | Saturday to Thursday (8 am - 5 pm) |
| Mdani - Gamhuria Street | Algamhouria Street | Saturday to Thursday (8 am - 5 pm) |
| Hassahissa | Sudatel buildings | Saturday to Thursday (8 am - 5 pm) |
| Giad | Harbor horses | Saturday to Thursday (8 am - 5 pm) |
| Alkamleen | Sudatel buildings | Saturday to Thursday (8 am - 5 pm) |
| Al Managil | Sudatel buildings | Saturday to Thursday (8 am - 5 pm) |
| White Nile State | Adress | Working Hours |
| Kosti | West of the judicial | Saturday to Thursday (8 am - 5 pm) |
| Rabak | market - east of locality | Saturday to Thursday (8 am - 5 pm) |
| Aldiwem | Neighborhood Al Nilein Bank | Saturday to Thursday (8 am - 5 pm) |
| Sennar State | Adress | Working Hours |
| Sennar | West of Civil Registry | Saturday to Thursday (8 am - 5 pm) |
| Singa | Market - neighborhood House of Culture | Saturday to Thursday (8 am - 5 pm) |
| Blue Nile State | Adress | Working Hours |
| Damazin | Market - neighborhood police station | Saturday to Thursday (8 am - 5 pm) |
| South Darfur state | Adress | Working Hours |
| Nyala | Sudatel - West Bank of Sudan | Saturday to Thursday (8 am - 5 pm) |
| Daein | Market - east of Daein TV | Saturday to Thursday (8 am - 5 pm) |
| The state of North Darfur | Adress | Working Hours |
| El Fasher | South Radio Station | Saturday to Thursday (8 am - 5 pm) |
| West Darfur state | Adress | Working Hours |
| Elginaina | Northwest market | Saturday to Thursday (8 am - 5 pm) |
| Zalingei | Market - South of Zalingei TV | Saturday to Thursday (8 am - 5 pm) |
| Red Sea State | Adress | Working Hours |
| Sudatel Presidential Center | Sudatel buildings | Saturday to Thursday (8 am - 5 pm) |
| PortSudan center | The vicinity of Alhilal Club | Saturday to Thursday (8 am - 5 pm) |
| north PortSudan | Neighborhood Marghanieh Market | Saturday to Thursday (8 am - 5 pm) |
| South PortSudan | Neighborhood Hadal Market | Saturday to Thursday (8 am - 5 pm) |
| Sauakin | Sudatel buildings | Saturday to Thursday (8 am - 5 pm) |
North Kordofan state | Adress | Working Hours |
| Om Rawaba | South of the judiciary of Om-Rawaba | Saturday to Thursday (8 am - 5 pm) |
| Alobied | South Bank of Sudan | Saturday to Thursday (8 am - 5 pm) |
| South Kordofan state | Adress | Working Hours |
| Kadugli | East of the Ministry of Education | Saturday to Thursday (8 am - 5 pm) |
River Nile state | Adress | Working Hours |
| Atbara 1 | Neighborhood of Post office and locality buildings | Saturday to Thursday (8 am - 5 pm) |
| Atbara 2 | Great market - northern Berber station | Saturday to Thursday (8 am - 5 pm) |
| Damer | Great market - AlDamer | Saturday to Thursday (8 am - 5 pm) |
| Shendi | Sudatel buildings - east of the market | Saturday to Thursday (8 am - 5 pm) |