Gorooshi

 

Gorooshi Service :

Gorooshi is the mobile money service from Sudani. Gorooshi enables customers to manage their money through opening a bank account connected with the mobile phone number.

The mobile money account allows customers to perform several financial transactions that include purchase transactions from Gorooshi points of sale, money transfer between Gorooshi subscribers, money transfer between Gorooshi account and bank account, electricity purchase, airtime credit purchase in addition to a variety of other additional services

 

Service advantages:

 

1.   Safety

2.   Ease of use

3.   Speed

4.   Availability

 

Gorooshi packages :

 

Subscription

Subscription amount (SDG)

Package

Self-subscription by the customer through dialing *111# for Sudani users or Gorooshi app for all network subscribers

5,000

Basic Package

Subscription is done in a Sudani customer service center or an accredited Gorooshi point of sale after presenting an ID

50,000

Silver Package

250,000

Gold Package

 

Advantages provided by the Gorooshi service:

1.     Cash deposit through Sudani shops and accredit Gorooshi points of sales.

2.     Cash withdrawal through Sudani shops and accredit Gorooshi points of sales.

3.     Payment and purchase transactions:

·        Electricity purchase

·        Purchasing from merchants and supermarkets

·        Governmental payments

·        Top-up and bill payment

4.     Donations services

5.     Money transfer between Gorooshi subscribers (P2P)

6.     Money transfer between Gorooshi account and bank account

7.     Transaction statement issuance

 

Subscribing to the service:

Through USSD Code:

·        Dial *111# and chose option #1 (Faisal Islamic Bank)

·        An SMS with a temporary PIN will be received

·        Dial *111# and choose option #7 (English)

·        Dial *111# and choose option #5 (Change PIN)

·        Enter the temporary PIN and press send

·        Enter the new PIN and press send

·        Re-enter the new PIN for confirmation and press send

·        A confirmation will be received through SMS

 

Through Gorooshi Application:

·        Download and install Gorooshi application from the App store or Google Play Store

·        Open the application and choose registration

·        Enter the phone number and a password for the application and choose the bank (Faisal Islamic Bank)

·        An SMS with a temporary PIN will be received

·        Log in to the application and choose Account Management

·        Choose Change PIN

·        Enter the temporary PIN in the current PIN field

·        Enter the new PIN in the NEW PIN field

·        Re-enter the new PIN for confirmation in the Retype PIN field

·        A confirmation will be received through SMS

 

General Guidelines:

 

·        Do not share your PIN code with any other person or entity.

·        Dial *1111# to inquire about the transactions commission

·        Temporary PIN is to be changed within 30 days from subscription.

·        Call the call center at 2120 for any inquiries or complaints.

·        The service is provided through Sudani shops and accredited Gorooshi points of sale across Sudan.